Staff at Felixstowe Community Hospital are celebrating after an independent review highlighted that local people can be confident they will receive effective, safe and appropriate care.

The Care Quality Commission (CQC) - the independent regulator of health and social care services -  carried out the scheduled review of the community hospital in November 2011. The hospital provides health care services to local people including 16 in-patient beds, a minor injuries unit and a variety of out-patient clinics.

The CQC review found the community hospital was meeting every high standard of safety and quality and, unusually, gave no recommendation for improvements. Inspectors also spoke to patients who indicated they thought the hospital “very good” and highlighted the “wonderful” staff who helped them in their treatment and recovery as well as keeping them well informed on their progress.

The review found the following:

·        Patients can be assured they will have their privacy and dignity respected

·        Patients can be confident they will receive effective, safe and appropriate care

·        Patients will receive good food that is nutritious, with regular fluids offered to ensure adequate hydration

·        Safeguarding measures are in place to protect vulnerable patients

·        There are enough suitably qualified and skilled staff to provide care to patients

·        100% compliance with good hand hygiene practice

·        Patients comments are listened to

Commenting on this review, Pamela Chappell, chief nurse and head of quality and governance said: “These results are a testament to the hard work and skill of all the hospital’s clinical and support staff, including modern matron Fran Hicks and lead minor injuries unit nurse, Lynn Lowdell, who lead a dedicated team of health care professionals. Patients can be confident they will receive good treatment locally and a level of care that will help them recover quickly.”