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Comments, Concerns, Complaints & Compliments

 

NHS staff will do whatever they can to make sure you get quick, fair and proper treatment. However, sometimes things can go wrong and you might not be happy with the treatment you, a friend or a member of your family has received.

Equally please let us know when you are happy with our service - it helps us know when we are getting it right!

To voice a complaint, comment, concern or compliment about NHS Suffolk, please forward the details in writing, giving a full and complete description to:

Paul Watson
Chief Executive

NHS Suffolk
Rushbrook House
Paper Mill Lane
Bramford
Ipswich
IP8 4DE

 

If you have a complaint that you would like to send to us by email please contact: complaints@suffolkpct.nhs.uk

 

 

Independent Complaints Advocacy Service

 

ICAS (Independent Complaints Advocacy Service) are independent to the NHS and provide free, confidential support to anyone wishing to make a complaint about NHS services.

For further information about the service or to request support, contact the Suffolk office on 0845 456 1084 or visit the website.