The Freedom of Information Act 2000 aims to ensure that public authorities, such as the Suffolk Primary Care Trust, are open in the way that they conduct their business.

There may be other information which is not listed in the Publication Scheme that you would like to read. If so, members of the public can make a request for any information held by the PCTs which is not already included in the Publication Scheme. If you would like to make a request, it must be made in writing to the PCTs either by letter or e-mail.

Please send requests by letter to:

Colin Boakes,
Trust Secretary
Suffolk Primary Care Trust,
Rushbrook House,
Paper Mill Lane, Bramford,
Ipswich, Suffolk,
IP8 4DE

As a general rule:

• Anything listed in the Publication Scheme is available free of charge if providing one copy in paper-format or if it is downloaded from our website or sent electronically.
• If you require information that comes under the Data Protection Act (such as medical records) there will be a small charge.

The PCTs will make every effort to provide you with a copy of the information requested and may have to ask you a few questions to make sure that we provide you with what you want. There may be some documentation or certain parts of that documentation which we are not allowed to release. Some examples of information we would not be allowed to release under this Act are:

• Someone else’s medical records.
• A company’s trade secrets.
• Information the PCTs received in confidence.
• Any information held in Court records

If you are unhappy with the way the Trust has handled your request for information, please contact either the Complaints Manager or Chief Executive, at:

Suffolk Primary Care Trust,
Rushbrook House,
Paper Mill Lane, Bramford,
Ipswich, Suffolk,
IP8 4DE